About Brand Junkie.comBrandjunkie Ltd is a clicks and mortar retailer with over 30 years, so you're certainly safe when you deal with brandjunkie. Our aim is always to bring to the site products that you won't just see in every other high street store. We also continually enlarge on the offer from say, Carhartt, Duck and Cover, Boxfresh, Zoo York and Fenchurch who just seem to get better and better each year. We listen to what our customers say, so are continually adding new brands to this mix. We'd like your comments, believe me we read them all, Good and Bad Contact us via our contacts page Thanks for taking the time to read this and happy shopping at Brandjunkie. Product Colours Please be aware any colour swatches that you see on the web site are for assistance only. It's always a difficult thing choosing the right colour garment or accessory. To help you make your choice you will find some products have colour swatch indicators. We cannot guarantee that the colour you see will be exactly the colour of the garment or accessory. The colour may differ from one computer screen to another so please use them purely as a guideline. About Our Delivery PolicyNext day delivery available for Monday to Friday delivery only. Our delivery policy is simple; if we have it in stock we will send your goods out within 3 working days, ensuring your goods are with you within a week. However if an item is not in stock then please allow up to 28 days for delivery. If there is a delay in getting your goods to you, a member of staff may contact you via telephone or e-mail to indicate the time scale with-in the 28 days delivery. Please feel free to contact us on 0845 094 86 82 - (between 10am-5pm GMT) to confirm a delivery date. If you need your goods in a hurry, you can select our next day delivery service. This option is only available on goods that are currently in stock; you may wish to phone ahead to check the availability of your chosen product(s) Tel. 0845 094 86 82 Mon-Sat 9.30-5.30pm Only orders received by 1pm Monday to Thursday will be guaranteed delivery on the following day. Orders placed between 1pm Thursday and 1pm Friday will be elegible for delivery on the following Monday. Orders placed after 1pm on Friday, or on a Saturday or Sunday will be delivered on Tuesday of the following week. Our Delivery ChargesStandard UK Delivery - £3.95 Next Day Delivery (UK Only) Orders placed before 1pm Monday to Thursday only - £7.95 Standard Europe Delivery - £10.95 The Rest of the World - £15.95 Standard Ireland Delivery - £10.95 Customers outside of the U.K. are responsible for any additional import duties/taxes that their country may charge. BrandJunkie.com will not be held responsible for such charges and will not be responsible for return shipping charges if the order is refused. *Free Standard UK delivery applies to orders over £35 and is available for a limited period only. About Our OffersOffers cannot be used in conjunction with any other offer. Current Offers:At prices this low, you must be joking!!!! Promotional CodesOccasionally you may be lucky enough to receive one of our discount codes via our newsletters or other sources. These will only apply to orders placed online & in order to receive the relevant discount, you must enter a valid code at the basket stage of the checkout during the ordering process. Regrettably, we cannot provide you with these codes, so if you do not have one please don't ask as we don't want to offend! Only one promotional code can be used per transaction & if you don't enter the code, you won't get the discount. Free items may vary in colour depending on availability If for any reason you return all or part of your order, you may incur a charge. The amout charged will depend on the discount/free item you obtained with your original order. About Our Returns PolicyAll we ask is that all unwanted items are returned within 2 weeks of receipt and with all original tags & labeling still attached to the garment(s). PLease request a RMA number before shipping items back. On receipt of the garment(s) back to us, we will then re-credit your card with the original cost of the item(s). Items that are returned outside of the two week period will incur a late charge. We do however recommend that you obtain a receipt from the post office as proof of postage as we cannot be held responsible for goods lost or damaged in transit. Some customers prefer to send the package recorded/registered delivery; this cost is about £0.72p on top of your postage costs. We will NOT refund products returned to us that we feel have been misused. Multiple size/style ordersA 10% re-stocking fee will apply where multiple size/style garments are ordered and subsequently the order part returned (If you need assistance on different sizes and styles, we have a store where garments can be fitted, or please feel free to call our customer services team on 0845 094 86 82 for exact measurements) We reserve the right to charge the actual postage costs and deduct this from any refund given to unwanted items ordered when the postage exceeds the amount orignally paid. Returns Address: Returns Department
19 Oak Tree Drive Aller Park Newton Abbot Devon TQ12 4NN Our aim is to ensure total customer satisfaction, so please send us your comments.
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